Case Study
PostOp.ai partnered with us to build EyeOp, a platform designed from the ground up to transform patient care. Soon to be launched in its first hospital, EyeOp simplifies online appointment bookings while enabling doctors and patients to track progress and tailor treatment plans. To ensure long-term growth, the platform was engineered with multi-tenancy support and flexible configuration options, allowing it to scale seamlessly as more hospitals and clinics come onboard. Secure data isolation, privacy compliance, and protection of sensitive patient information were also prioritized—without compromising performance or platform integrity.
The Josh Edge
Leveraging our expertise in scalable and secure development, we worked with PostOp.ai to build EyeOp, a robust platform for enhancing patient care and operational efficiency. Here’s what we implemented:
Ruby on Rails for Backend Development: Utilized RoR to create a reliable and scalable server-side architecture for seamless platform performance.
Dynamic Interfaces with ReactJS: Leveraged ReactJS to design responsive and user-friendly interfaces, ensuring a smooth and engaging user experience.
Efficient Communication Tools: Integrated SendGrid for reliable email delivery and Twilio for two-way SMS communication, enabling timely and effective interactions between doctors and patients.
Timely Notifications with Azure Notification Hubs: Implemented Azure Notification Hubs to deliver instant notifications across multiple platforms, ensuring users stay informed and connected.
Deliver Real Value
Appointment Booking: We built an intuitive, user-friendly interface that simplifies appointment scheduling for patients while streamlining booking workflows for front desk staff. This has reduced manual errors and improved overall operational flow.
Front Desk Management: The system enables front desk teams to manage appointment schedules, handle patient inquiries, and perform administrative tasks with greater efficiency. Real-time notifications and patient status tracking—from arrival to consultation—have helped reduce wait times and enhance the in-clinic experience.
Clinical Consultation: Clinicians now have timely access to essential patient information, supporting more accurate diagnoses and smoother transitions into personalized treatment planning.
Multitenancy & Configuration: The platform supports a multitenant architecture, allowing each hospital or clinic to configure workflows, themes, and user roles independently. Seamless onboarding of new staff and strict data isolation ensure security and compliance at scale.
Enhanced User Experience
Modernization