Case Study
The company required a robust messaging solution that could handle 30,000+ concurrent users while maintaining performance and data privacy. Key challenges included implementing multilingual chat, secure access controls, real-time monitoring, and a centralized admin panel to manage users, permissions, and analytics.
The Josh Edge
Using our expertise in scalable messaging platforms and real-time communication systems, we delivered a custom enterprise-grade solution. Here’s what we implemented:
Multilingual Chat & Media Support: Developed mobile and web chat apps with tagging, deadline tracking, and support for documents, voice, video, and location sharing.
Doraku Points for Engagement: Introduced an internal rewards system to boost employee engagement and recognition, integrated seamlessly into chat workflows.
Role-Based Approvals & Workflows: Enabled reaction-based approval workflows, simplifying business communication and task management.
Powerful Admin Panel: Designed an advanced admin dashboard to search all chats (including deleted ones), manage bulk users, assign roles, configure groups, and upload custom stamps.
Scalability & Load Testing: Performed K6 load testing to validate chat performance for 30,000 concurrent users, ensuring optimal real-time communication under heavy loads.
Deliver Real Value
Boosted Internal Collaboration – Unified teams across departments and locations with a centralized, multilingual platform.
Improved Oversight – Advanced admin controls and monitoring ensured secure, auditable communication.
Enhanced Employee Engagement – Doraku Points and emoji-based feedback encouraged participation and recognition.
Cross-Platform Connectivity – Enabled seamless communication across mobile, tablet, and web devices.
Operational Efficiency – Centralized communication, workflows, and analytics into a single secure platform.
Modernization
Scalability Solution
Enhanced User Experience
Security & Scale
Enterprise