Enterprise Reinvention for the World’s Leading EdTech Platform

The world’s leading EdTech company, recognized as the number one by TIME, has transformed education for over 500,000 learners across 80 countries. By partnering with more than 80 top-tier universities in the United States, Europe, Latin America, Southeast Asia, India, and China, it delivers innovative and impactful learning experiences.

The EdTech company faced the challenge of streamlining its onboarding process to improve efficiency and user experience through automated workflows. Additionally, there was a need to introduce deferred enrollments with self-defer options to provide greater flexibility for learners. To enhance cost efficiency, an alternative to Heroku Connect was required for managing data synchronization. Admins also needed a centralized dashboard for efficiently managing user enrollments, enabling better oversight and simplified adjustments.

The Josh Edge

Leveraging our expertise in EdTech solutions, we collaborated with the company to enhance their platform’s functionality, flexibility, and cost-efficiency. Here’s what we implemented:

Automated Onboarding Workflows: Introduced automated workflows to streamline the onboarding process for business partners and clients, laying the foundation for smoother course and enrollment management downstream.

Deferred Enrollments for Student Flexibility: Enabled students to self-defer their courses, with or without a fee, offering greater control and convenience in their academic journey.

Cost-Effective Data Management: Built a scalable alternative to Heroku Connect, in order to reduce dependency on third-party services.

Academic Flexibility Enhancements: Added the ability to switch courses and choose cross-school electives, giving students more options to tailor their learning path.

Compliance Assurance: Integrated compliance checks to ensure partners and clients were not on government sanction lists, strengthening trust and operational integrity.

Deliver Real Value

Faster and Streamlined Onboarding: Automated workflows and a simplified B2B onboarding process for business partners and clients significantly reduced setup time, improving operational efficiency and accelerating time-to-value.
Improved Student Satisfaction and Retention: The implementation of deferred enrollments, including flexible self-defer options, enhanced the student experience, leading to higher satisfaction and retention rates.
Actionable Insights for Better Decisions: New dashboards offered valuable insights from user data, enabling informed decision-making and strategic planning for administrators.

Technology

Modernization

Enhanced User Experience